Caller: 37-year old man calling on behalf of his friend
Problem: Heroin addiction
Seeking: Drug rehab options specializing in heroin addiction
Reason(s): The man says that he feels conflicted, on one hand he feels relieved that his friend is finally reaching out for professional help regarding his drug addiction, but on the other hand, it means that his friend has hit rock bottom. The caller states, “He has been addicted to heroin for years, we knew, we all knew, and we did not ‘accept’ it, per say, but there was really nothing that we were able to do about it when someone is unwilling to seek help”. The caller said that late last night, his friend finally broke down crying after the caller asked if everything was all right. Caller stated, “I just asked him if he was ok, and he started breaking down, talking about how he hated using, how he got sick just thinking of the needle, how he got so tired of the lying and the hiding. After hearing him out, I promised that I would make a call for him as quickly as I could. So he is crashing on my couch as I am on the phone with you… the only thing I want to know is what I can do now.” He is in touch with a counselor to go over different treatment options, specializing in heroin addiction, available in their own and in neighboring states.