Caller: Uncle to 26-year-old male
Problem: Heroin addiction
Seeking: Alternative options to traditional 12 step rehab
Reason(s): The person making the call is the uncle for his 26-year-old nephew that is struggling with a heroin addiction. The uncle is calling because the nephew is unwilling to speak to anyone that is involved in rehabilitation after his last experience with the traditional 12-step program. The caller states that his nephew is interested in living a clean, sober life, but whenever the symptoms of withdrawal kick in, (he described muscle spasms, dilated pupils, stomach cramps, a runny nose, elevated heart rate and blood pressure, chills despite warm weather) he gives up. The uncle says that he believes the desire to rid himself of the addiction is there for his nephew, but he is not mentally and physically strong enough to do so. He believes his nephew is currently stealing to support his habit and he wants his nephew to get clean in a program where he will not only get constant guidance, but will also be aided through the initial difficult stages of detoxification. After discussing some of the options that are available, the caller decided that biophysical detoxification sounded like it might have the best chance of succeeding. He wanted to make sure that there are no religious undertones and that it was not “the type of treatment that only works because they are trying to make people feel bad.” He is going to discuss the options with his nephew and will call back for more information.