Specific Disclaimers & Information
Feel safe knowing that we never sell any information collected either through this website or from any phone conversations with counselors. Information is only shared with another organization when it would be best to have a particular drug rehab facility contact someone directly. Additionally, only a court order can force any information to be shared with law enforcement authorities.
We offer individuals assistance with finding successful rehabilitation facilities and programs across the nation so one can overcome their addiction. Nothing contained in this website, or anything said from our counselors is meant to act as any kind of medical advice, diagnosis or treatment.
We only collect personally identification information at the user’s request. This includes either filling out a form or calling an addiction counselor and volunteering personal information. All information collected is for the sole purpose of helping the individual with the addiction assistance needs. Requested information may include such information as user’s name, email address, mailing address, phone number as well as other personal questions. Users have the choice and can visit our website and call an addiction counselor anonymously. We only collect the personally identifiable information that the user volunteers to us on their own accord. Users can always refuse to supply any personally identifiable information of their choosing; however, that may prevent them from receiving certain types or levels of assistance.
We may collect non-personal identification information about each web visitor whenever they interact with our website. Non-personal identification information may include such information as type of web browser, operating system, computer, Internet service providers and other similar information regarding the technical aspects of the user’s method of connection and interaction with the website.
Personal information is only collected for the following purposes:
- Give the ability to better help the individual by supplying applicable information to their questions and more effectively respond to their requests and support needs.
- Periodically, if requested, to check in through phone or email as to the status of their progression of getting the help they needed.
We never sell, trade or lease users’ personal information to other parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Only if requested will personal information be shared with a 3rd party with the sole intention of helping with your drug addiction needs. Upon such a request, personally identifiable information may be shared with other organizations in the field of rehabilitation to assist in helping you.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.